Platinum Interchange : Online Survey

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	QUICK RENTAL BOOKING OWNER RENTALS FAQ REQUEST INFO ABOUT US HOME

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to Save Time, Money, and make it Easier for YOU!

Sincere thanks for visiting one of our resorts. Win a Complimentary stay! We value your comments which assist us in monitoring the quality of the resorts in our network. We hold a bi-annual drawing each year from surveys received in the previous 6 months. All winners receive a special certificate, valid for one year, entitling them to a five day (Sun.-Thurs.) stay at a Platinum Interchange participating Resort**, without paying an exchange fee or relinquishing a week. YOU could be our next winner!

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Your Contact Information:

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Last Name*:
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Eve. Phone:	() -
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Platinum Interchange Survey:		Yes	No
1)	Would you like to receive our full-color Resort Directory for a nominal fee?
2)	Would you like to receive a Complimentary copy of our List (current inventory availability updated weekly)?
3)	Want to learn more about exciting vacation destinations by receiving a Complimentary copy of our COMPASS Newsletter?
4)	Have you attended an Exchange Made Easier presentation at one of our resorts?
5)	Are you a Timeshare Owner? If YES, Home Resort Name:
6)	Do you rent at Timeshare Resorts for your vacations?
7)	Would you like information on Resales for our Timeshare Resorts? If YES, which resorts:
8)	Would you like information on Special Promotional Offers and Timeshare Rentals, such as our "3 Night Rental for the Price of 2"?
9)	Would you like information on the Vacation Village Resorts family and affiliated resorts located throughout the United States?
10)	Want to receive our "Back to the 80's" complimentary one year membership for Red Hot Deals on Rentals?
Additional Comments:

Resort Survey:
Name of resort commenting on:
Date of visit:
Comments on policies and procedures:

Below is the scoring system we would like you to use in evaluating the various aspects of the resort. Click on the box of your choice for each category.
4=EXCELLENT 3=ABOVE AVERAGE 2=AVERAGE 1=BELOW EXPECTATIONS

Handling of Reservation:	4 3 2 1 Comments:
Registration: (courteous, informative, prompt)	4 3 2 1 Comments:
Unit Cleanliness:	4 3 2 1 Comments:
Unit Furnishings:	4 3 2 1 Comments:
Response to Requests:
Resort Desk:	4 3 2 1
Housekeeping:	4 3 2 1
Maintenance:	4 3 2 1
Comments:
Landscaping Quality:	4 3 2 1 Comments:
Maintenance Conditions:	4 3 2 1 Comments:
Resort Activities:	4 3 2 1 Comments:
Overall Impression of Resort:	4 3 2 1 Comments:

Was the Resort...	Yes	No
Responsive?
Smiling?
Caring?
Did you have fun?
Did you attend an 'Exchange Made Easier' presentation?

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Thank you for your time! Your comments help us provide excellent customer service to you.

Please submit this survey within 30 days of your departure to receive your Free "BACK TO THE 80's" Card for special vacation offers.

If we receive your completed survey within 30 days of your departure, your name will be entered in our BI-ANNUAL DRAWING whereby you are eligble to receive a COMPLIMENTARY FIVE DAY STAY (Sunday through Thursday) at one of our participating** resorts located in either California, Florida or Nevada.

**Participating resorts on a space available basis. Request for reservations may be made ONLY within 45 days of arrival date. Platinum Interchange reserves the right to select the participating resorts and may alter, chagne and/or delete the list of participating resorts at any time without notification. Back to the 80's card expires one year from date of issuance. Management reserves the right to refuse service to anyone. Thank you for your business!

Sincere thanks for giving us your feedback. Your comments may be used in future Platinum Interchange marketing materials and employee program publications.

Customer Service: (714) 779-7900, ext. 145 | away@platinuminterchange.com