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Platinum Interchange 1-800-854-2324 (U.S. & Canada) or 1-714-779-7900 (International)
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Resort Exchange Info

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away_large to Exchange into 1300+ Worldwide Resorts!
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Your Platinum Interchange representative will show you:

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Rates as of 10/01/2011. Do not pay Exchange Fee until exchange confirmed. Rates are subject to change and may vary per resort. Upgrade fees may apply. Inventory subject to availability.
1. Benefits
  • NO Membership Fees
  • NO Annual Dues
  • NO Fees until Confirmed
  • ONE of the Lowest Exchange Rates*
  • FREE away_small List Online (inventory availability)
  • WOW 2 for 1 Bonus Week
  • EASY Online Resort Directory
  • OVER 1300 Worldwide Resorts
  • SAVINGS on Suite Rentals
  • OPEN 7 Days a Week
  • BEST Service & Value since 1979
SAVE as much as $157 compared to competitors!


2. Personalized Service - View the away_small List Online
  • As an individual timeshare (vacation interval) owner, you're automatically a member of Platinum Interchange. You have the CHOICE to exchange with any exchange company!
  • Contact a Vacation Counselor directly by phone, email or complete a quick Online exchange request form. Our Vacation Counselors will provide individualized, prompt and quality service. Your Vacation Counselor will charge the applicable exchange and/or upgrade fees after your Week is obtained and confirmed by you. Also, your Vacation Counselor will provide you with a confirmation number and resort information. If we don’t have what you are searching for, we will offer practical suggestions of available alternative resorts and destinations. We will also attempt a search for your exchange request amongst our industry contacts and contact you when it's obtained. Please refer to the Special Request section below.
  • View the away_small List (current inventory availability updated daily). Peruse at your leisure with family members or friends, for the destination of your choice! One exchange guest said, "The a...WAY List is one of the best inventions in timeshare in the past 5 years!"

3. Request First
  • Improve your chances by giving us plenty of time (eight to 12 months) to work on your request. Remember to be as flexible as possible. Try to have more than one desired travel date and to select a vacation destination rather than a specific resort property. This will improve our ability to fulfill your request.
  • Gives you the security of retaining your Week until you receive an exchange. You can request an exchange without having to deposit your Week or pay an upfront exchange search fee. No fees until we confirm your exchange. You donít have to relinquish your Week or pay anything until we fulfill your exchange request.
  • Request Early!

4. Special Request
  • If the Week, location or suite size you're searching for is not on our a...WAY List, please contact a Vacation Counselor and ask for a Special Request. A Special Request cannot be resort specific.
  • In order to make a Special Request, you may select from option A or B:
    1. A valid credit card and an available Non-Expired/Non-Used Week Deposit are required at the time of your initial Special Request. From that initial Special Request point, a Vacation Counselor will notify you within 14 days if the Week you are requesting is available or not. If the Week is available for that initial Special Request, you will be confirmed immediately and your credit card on file will be charged at that time, too. If the Week you are requesting is not available for that initial Special Request, your credit card on file will not be charged. At this point if your initial Special Request was unavailable, you then have the option to: 1) Be placed on our regular request list, or 2) Cancel the initial Special Request.

      OR
    2. A valid credit card is required and a week on deposit is not required at the time of your initial Special Request; however, if your Special Request is fulfilled then you are required to immediately deposit a Non-Expired/Non-Used Week Deposit. A Vacation Counselor will notify you within 14 days if the Week you are requesting is available or not. If the Week is available for that initial Special Request, you will immediately deposit a Non-Expired/Non-Used Week Deposit, be confirmed, and your credit card on file will be charged. If you are choosing not to deposit a Week upon notification by a Vacation Counselor that the Week you requested is available, your credit card on file will be charged immediately according to the applicable fees and your reservation will be cancelled. The applicable fees are non-refundable. If the Week you are requesting is not available for that initial Special Request, your credit card on file will not be charged. At this point if your initial Special Request was unavailable, you then have the option to: 1) Be placed on our regular request list, or 2) Cancel the initial Special Request.

5. Deposit Last*
  • Reserve your Week at your home resort. You may deposit your Week from a minimum of 60 days (domestic) or a minimum of 75 days (international) prior to check-in. Note: Deposit times vary depending upon your home resort and whether it is a domestic or international location. Please contact a Vacation Counselor for additional information.
  • If you opt to deposit your Week first, you have 2 years from the start date of your banked Week to withdraw an exchange. Note: Last minute deposits are at the sole discretion of Platinum Interchange to approve and accept. We reserve the exclusive right of refusal for last minute deposits. A fee may apply to accepted last minute deposits. For further inquiries concerning last minute deposits, please contact a Vacation Counselor at the corporate office in Anaheim, CA.
  • Deposit your Week. After we provide the exchange Week that you requested, it is time to deposit your Week. Your Vacation Counselor will provide you with a verification deposit form and it is important you complete all applicable sections, sign and mail or fax the form back as soon as possible. Your home resort is also required to sign a form verifying you own at the particular resort you are depositing. We encourage you to facilitate the process by reminding your home resort to return the verification form back to us as soon as possible. Your reservation is not valid until your Week is verified and deposited with Platinum Interchange. Please refer to the Terms and Conditions for additional information.
  • Extend your Week Deposit. To withdraw an exchange against the deposit, the travel date of the exchange must be less than or equal to the expiration date of the deposit; however, if you are not able to travel by the expiration date, you may extend the deposit expiration date for an extension fee of $85.00. Note: Deposit expiration date may be extended in six month intervals only.
*Applies to regular exchanges only. Special Requests are excluded from "Request First, Deposit Last."

6. Upgrades
The exchange upgrade fee is $97.00 per upgrade for larger suite size, travel during a Platinum Interchange Holiday, and/or utilizing a second weekend, subject to availability (certain restrictions may apply depending upon the Resort - contact PI for further information).
  • Platinum Interchange allows the flexibility to upgrade your exchange: A) To a larger suite (based upon occupancy guidelines), B) Travel during a Platinum Interchange Holiday* week, and/or C) Utilizing a second weekend.
  • Upgrades are subject to availability. If options A., B. and/or C. apply to your exchange, you are required to pay an upgrade fee and additional upgrades fees, as applicable. For example, if you want to exchange from a Studio Suite (occupancy two/sleeps two) into a Studio Suite (occupancy four/sleeps four), then one upgrade fee will apply (option A.). If during this same exchange you also want to travel during a Platinum Interchange Holiday, like Memorial Day, then you are required to pay another upgrade fee (option B.). In this example provided, hereto, your one exchange would then be subject to two upgrade fees (options A. and B.); in addition, to the exchange fee. Please refer to the Terms and Conditions for additional information. All information is subject to change and may vary per resort. Certain restrictions may apply depending upon the Resort-contact Platinum Interchange for further information.
UPGRADE CHART
FROM
(Deposited)
TO (Exchanging)
ST4 ST6 1BD4 1BD6 2BD4 2BD6 2BD8 3BD6 3BD8 4BD PLATINUM INTERCHANGE HOLIDAY EXCHANGE Booking a 2nd Weekend on a Partial Exchange
ST2 1 1 1 1 2 2 2 3 3 4 1 1
ST3 1 1 1 1 2 2 2 3 3 4
ST4 0 1 1 1 2 2 2 3 3 4
ST6 0 0 0 1 1 2 2 3 3 4
1BD4 0 0 0 1 1 1 2 2 2 3
1BD6 0 0 0 0 0 1 1 2 2 3
2BD4 0 0 0 0 0 1 1 1 1 2
2BD6 0 0 0 0 0 0 1 1 1 2
2BD8 0 0 0 0 0 0 0 1 1 2
3BD6 0 0 0 0 0 0 0 0 0 1
3BD8 0 0 0 0 0 0 0 0 0 1
4BD 0 0 0 0 0 0 0 0 0 0
NON-PLATINUM INTERCHANGE HOLIDAY DEPOSIT
USED WEEKEND ON PARTIAL EXCHANGE*

*Partial exchanges available at select participating resorts.

A. Suite Size:
Suite Size Upgrade is determined by a comparison of the suite size deposited to the suite size exchanging and the number of persons (including children regardless of age) the suite may accommodate based upon maximum and private occupancy.

Suite Type Occupancy Suite Type Occupancy
Max Priv Max Priv
ST2 2 2 2BD4 4 4
ST3 3 2 2BD6 6 4
ST4 4 2 2BD8 8 4
ST6 6 2 3BD6 6 6
1BD4 4 2 3BD8 8 6
1BD6 6 2 4BD 10 8


B. Platinum Interchange Holidays:
Platinum Interchange Holidays are:

2016 Platinum Interchange Holidays Date 2017 Platinum Interchange Holidays Date 2018 Platinum Interchange Holidays Date
President's Day 15-Feb President's Day 20-Feb President's Day 19-Feb
Easter 27-Mar Easter 16-Apr Easter 1-Apr
Memorial Day 30-May Memorial Day 29-May Memorial Day 28-May
Independence Day 4-Jul Independence Day 4-Jul Independence Day 4-Jul
Labor Day 5-Sep Labor Day 4-Sep Labor Day 3-Sep
Thanksgiving Day 24-Nov Thanksgiving Day 23-Nov Thanksgiving Day 22-Nov
Christmas 25-Dec Christmas 25-Dec Christmas 25-Dec
New Year's Day 31-Dec New Year's Day 31-Dec New Year's Day 31-Dec

Platinum Interchange Holiday Upgrade Fee: The Platinum Interchange Holiday Upgrade fee applies if travel falls within the given dates illustrated below.

NOTE: If depositing a week that includes the Platinum Interchange Holiday and/or the Friday, Saturday, or Sunday encompassing the Platinum Interchange Holiday, then the Holiday Upgrade fee is not applicable.

2016

JANUARY FEBRUARY MARCH APRIL
S M T W T F S S M T W T F S S M T W T F S S M T W T F S
1 2 1 2 3 4 5 6 1 2 3 4 5 1 2
3 4 5 6 7 8 9 7 8 9 10 11 12 13 6 7 8 9 10 11 12 3 4 5 6 7 8 9
10 11 12 13 14 15 16 14 15 16 17 18 19 20 13 14 15 16 17 18 19 10 11 12 13 14 15 16
17 18 19 20 21 22 23 21 22 23 24 25 26 27 20 21 22 23 24 25 26 17 18 19 20 21 22 23
24 25 26 27 28 29 30 28 29 27 28 29 30 31 24 25 26 27 28 29 30
31
MAY JUNE JULY AUGUST
S M T W T F S S M T W T F S S M T W T F S S M T W T F S
1 2 3 4 5 6 7 1 2 3 4 1 2 1 2 3 4 5 6
8 9 10 11 12 13 14 5 6 7 8 9 10 11 3 4 5 6 7 8 9 7 8 9 10 11 12 13
15 16 17 18 19 20 21 12 13 14 15 16 17 18 10 11 12 13 14 15 16 14 15 16 17 18 19 20
22 23 24 25 26 27 28 19 20 21 22 23 24 25 17 18 19 20 21 22 23 21 22 23 24 25 26 27
29 30 31 26 27 28 29 30 24 25 26 27 28 29 30 28 29 30 31
31
SEPTEMBER OCTOBER NOVEMBER DECEMBER
S M T W T F S S M T W T F S S M T W T F S S M T W T F S
1 2 3 1 1 2 3 4 5 1 2 3
4 5 6 7 8 9 10 2 3 4 5 6 7 8 6 7 8 9 10 11 12 4 5 6 7 8 9 10
11 12 13 14 15 16 17 9 10 11 12 13 14 15 13 14 15 16 17 18 19 11 12 13 14 15 16 17
18 19 20 21 22 23 24 16 17 18 19 20 21 22 20 21 22 23 24 25 26 18 19 20 21 22 23 24
25 26 27 28 29 30 23 24 25 26 27 28 29 27 28 29 30 25 26 27 28 29 30 31
30 31

2017

JANUARY FEBRUARY MARCH APRIL
S M T W T F S S M T W T F S S M T W T F S S M T W T F S
1 2 3 4 5 6 7 1 2 3 4 1 2 3 4 1
8 9 10 11 12 13 14 5 6 7 8 9 10 11 5 6 7 8 9 10 11 2 3 4 5 6 7 8
15 16 17 18 19 20 21 12 13 14 15 16 17 18 12 13 14 15 16 17 18 9 10 11 12 13 14 15
22 23 24 25 26 27 28 19 20 21 22 23 24 25 19 20 21 22 23 24 25 16 17 18 19 20 21 22
29 30 31 26 27 28 26 27 28 29 30 31 23 24 25 26 27 28 29
30
 
MAY JUNE JULY AUGUST
S M T W T F S S M T W T F S S M T W T F S S M T W T F S
1 2 3 4 5 6 1 2 3 1 1 2 3 4 5
7 8 9 10 11 12 13 4 5 6 7 8 9 10 2 3 4 5 6 7 8 6 7 8 9 10 11 12
14 15 16 17 18 19 20 11 12 13 14 15 16 17 9 10 11 12 13 14 15 13 14 15 16 17 18 19
21 22 23 24 25 26 27 18 19 20 21 22 23 24 16 17 18 19 20 21 22 20 21 22 23 24 25 26
28 29 30 31 25 26 27 28 29 30 23 24 25 26 27 28 29 27 28 29 30 31
30 31
SEPTEMBER OCTOBER NOVEMBER DECEMBER
S M T W T F S S M T W T F S S M T W T F S S M T W T F S
1 2 1 2 3 4 5 6 7 1 2 3 4 1 2
3 4 5 6 7 8 9 8 9 10 11 12 13 14 5 6 7 8 9 10 11 3 4 5 6 7 8 9
10 11 12 13 14 15 16 15 16 17 18 19 20 21 12 13 14 15 16 17 18 10 11 12 13 14 15 16
17 18 19 20 21 22 23 22 23 24 25 26 27 28 19 20 21 22 23 24 25 17 18 19 20 21 22 23
24 25 26 27 28 29 30 29 30 31 26 27 28 29 30 24 25 26 27 28 29 30
31

2018

JANUARY FEBRUARY MARCH APRIL
S M T W T F S S M T W T F S S M T W T F S S M T W T F S
1 2 3 4 5 6 1 2 3 1 2 3 1 2 3 4 5 6 7
7 8 9 10 11 12 13 4 5 6 7 8 9 10 4 5 6 7 8 9 10 8 9 10 11 12 13 14
14 15 16 17 18 19 20 11 12 13 14 15 16 17 11 12 13 14 15 16 17 15 16 17 18 19 20 21
21 22 23 24 25 26 27 18 19 20 21 22 23 24 18 19 20 21 22 23 24 22 23 24 25 26 27 28
28 29 30 31 25 26 27 28 25 26 27 28 29 30 31 29 30
 
MAY JUNE JULY AUGUST
S M T W T F S S M T W T F S S M T W T F S S M T W T F S
1 2 3 4 5 1 2 1 2 3 4 5 6 7 1 2 3 4
6 7 8 9 10 11 12 3 4 5 6 7 8 9 8 9 10 11 12 13 14 5 6 7 8 9 10 11
13 14 15 16 17 18 19 10 11 12 13 14 15 16 15 16 17 18 19 20 21 12 13 14 15 16 17 18
20 21 22 23 24 25 26 17 18 19 20 21 22 23 22 23 24 25 26 27 28 19 20 21 22 23 24 25
27 28 29 30 31 24 25 26 27 28 29 30 29 30 31 26 27 28 29 30 31
SEPTEMBER OCTOBER NOVEMBER DECEMBER
S M T W T F S S M T W T F S S M T W T F S S M T W T F S
1 1 2 3 4 5 6 1 2 3 1
2 3 4 5 6 7 8 7 8 9 10 11 12 13 4 5 6 7 8 9 10 2 3 4 5 6 7 8
9 10 11 12 13 14 15 14 15 16 17 18 19 20 11 12 13 14 15 16 17 9 10 11 12 13 14 15
16 17 18 19 20 21 22 21 22 23 24 25 26 27 18 19 20 21 22 23 24 16 17 18 19 20 21 22
23 24 25 26 27 28 29 28 29 30 31 25 26 27 28 29 30 23 24 25 26 27 28 29
30 30 31

C. Used a Weekend:
A timeshare week is seven (7) nights which consists of five (5) weekdays (Sun.-Thur.) and two (2) weekend days (Fri. & Sat.). Platinum Interchange offers partial exchanges when traveling two (2) to four (4) nights at select participating resorts. If a customer utilizes the partial exchange program when traveling two (2) to four (4) nights that are weekend days and books another partial exchange when traveling two (2) to four (4) nights using a second weekend, then the Second Weekend Upgrade fee applies.

Partial Exchanges
Available at Tricom Management resorts (www.tricommanagement.com) and select participating resorts only. Partial exchanges must be booked 60 days or less from arrival. Partial exchanges cannot be booked outside of the 60 day window. Each partial exchange has a fee depending upon the number of nights exchanged and upgrade fees apply, too. Only one weekend permitted and any remaining partial exchanges are Sunday though Thursday only. Certain other restrictions may apply. For additional information on the terms and fees, contact a Vacation Counselor at 1-800-854-2324.


7. Cancellations
  • Exchange reservations may be cancelled; however, all Exchange fees, Upgrade fees, and Guest Certificate fees are NON-REFUNDABLE. Customers must call and speak with a Platinum Interchange Vacation Counselor at 1-800-854-2324 at least forty-eight (48) hours prior to the arrival date to have the deposited week returned to be used for another exchange and by paying a new exchange fee. All exchanges cancelled forty-eight (48) hours or less from the arrival date the deposited week is deemed used.
  • Guest Certificate or Reservation name change is available for a minimal fee, if the name on reservation is changed after confirmation.
  • Cancellation Guard Available. Protect your exchange fee with the Cancellation Guard.

Save Money. Real Value. Best Service. Your Choice!


1-800-854-2324 (U.S. & Canada);
1-714-779-7900 (International);
From Mexico, Call: 001-800-854-2324

Platinum Interchange Office Hours (PST):
Mon-Fri 6:00am-6:00pm, Sat & Sun 7:00am-4:00pm. Open everyday including all Holidays.

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